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Rate and review Insight-Security

At Insight Security, we welcome feedback from our customers, as it is an important element of our continuous drive to improve our service, customer experience and our product portfolio.

Product Reviews

We endeavour to deliver only tried, tested and trusted products, that have passed our rigorous selection or manufacturing criteria before being accepted into our portfolio.

However, feedback about the products you have bought is very helpful, as it helps us to quickly identify any issues that may need addressing, i.e.

  • Does the description of the product on our website need refining
  • Are more comprehensive instructions as to how it should be used required
  • and of course it also helps us monitor the ongoing performance of the product.

The easiest way to provide product feedback is to visit our website, click on the product you would like to review, and then click on the “Reviews” tab to enter your feedback


Review our Customer Service & Experience

Our whole Customer First company ethos is geared to delivering the best possible experience that we can for our customers.

We genuinely welcome any feedback that you can provide, as that is how we learn how we can continue to improve on, what our customers tell us is already an excellent service and experience.

Following any order processed, we email out review requests via www.reviews.com to all of our customers.

This is normally done at the end of the month in which the purchase was made, to give our customers time to install or use the product(s) they have bought.

There is a link on our website homepage, where you can read customer feedback.

As you will see, 4 or 5 star reviews are the norm, as we only sell quality products and endeavour to deliver excellent customer service.

Note, all submitted reviews are published, however if for any reason you are unhappy with the product or service you have received, we would appreciate it if you would speak to us before leaving a negative review.

Our priority is always to have happy customers and on the very rare occasion that something has gone wrong, it is normally easy to quickly put it right.

We update our feedback and testimonials pages regularly, so please check back, as one day we may be featuring your comments! 

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About insight Security
  • It's easy to order from us and we're easy to contact...
    whether you need help or advice before or after you buy
  • Our proven, tried and tested products do what we say...
    which is why we can offer you a 'NO QUIBBLE GUARANTEE'
  • Fast Reliable Service... your goods will normally be delivered within 1 to 3 working days - call us if you need them urgently!
  • All our products are very competitively priced... but more importantly, we believe they offer you the Very Best Value!

...these are just a few of the reasons that most of our customers buy from us regularly and recommend us to friends and peer groups. So buy now with confidence - and join the thousands of happy customers we have helped over the last 20 years... and remember, if you're not sure what you need, or which solution is best for you, our specialist advisors will be pleased to help. Just call us on 01273 475500.